WR Ryan Company Firestone

After 2 good experiences I was shocked to receive such poor service. I won't be back for breaks. They didn't do my rear breaks correctly and they weren't even being used. I reached out to the manager who basically told me its my fault for not going back to them for repair. It was urgent and I wasn't stopping correctly. Ended paying even more to have them done correctly. Oh but its my fault. How about ensuring the job is done correctly so I am driving safely on the road. And 2 days apart but you can't believe me when I say another shop said what was done wrong. Buyers beware. May be great for tires but I'll never let them do breaks ever again. The manager is also incredibly rude and difficult to deal with. Yes I should be allowed to be upset and you should be ashamed of yourself.

Yesterday I went to a shop that I will not mention I paid good money to have my tires rotated and balanced. But the issue still continued. I stopped in here today after coming from the hospital this gentleman not only put my car on the lift, but he showed me the problem with my tires. He told me anytime you have a wobble. It’s your tires growing up mechanic and I did the process of elimination and I could not come up with any solutions not only are his price is incredibly fair, but he will have my tires ordered tomorrow and then he will get my brother‘s tires for his. This is why I support small business. This is why I am thankful for honest business anybody with your tire needs front and alignments whatever they do I would suggest coming here first before going anywhere else thank you everybody at this company. You have been a lifesaver.

Great! I get my tractor tires replaced here. Real friendly staff and quality tractor tires. I just call ahead of time to see if they have my tire in stock, and if not, they order them in for me.

I had a problem with my brakes. Matt didnt make fun of me when he saw that it was just that my emergency brake was on.

I would have made fun of me. I would have laughed me out of the neighborhood. Matt isn't an evil person like me. We need more Matt's in the world.

The staff at Ryan are always so helpful. There have been times when I come in with nothing more than a low tire and they work me in to their always busy schedule to check my tires and ensure all is well. I depend on them and they are always helpful.