Copper Queen Community Hospital

Angela was a phenomenal RN she went through everything with us in detail. Jose got the IV line in on the first time and he also was instructing students from Cochise College I can't say enough about the professionalism and the warmth of the environment in that hospital the staff are top notch I would refer everybody to go to Copper Queen Hospital a big big thank you for all you do and the care you provide

It’s been some time, however I wanted to leave a note for the staff that helped me through a painful situation. I had come in previously because I was injured during a physical training incident on post. They found a broken rib and took care of me. They didn’t grill me, or give me the least amount of care as possible. I left there, and felt taken care of.

The next time was after I had been diagnosed with a spinal compression injury squeezing some of my nerves. They, again, stepped into action and took care of my pain, my worries, gave me next steps. and an actual phone number to follow up with.

I have had multiple back ablations since. However, there is a comfort knowing as soon as that nerve grows back, they are there for me. It’s a safety net, in a world where most staff looks at you and downplays your pain and discomfort. They know true pain. They have compassion.

They are literally the most professional staff I have encountered, and I have met many moving as often as every 2-3 years. I don’t want to raise their ER rate of intake. I would love to keep that a secret. But they treat you with respect, 360 degrees of respect. I live in SV, but I travel to them when it’s serious. Thank you to that staff. God bless.

EXCELLENT care, and a very nice facility. We recently needed both Emergency Room and Hospital services, and we are VERY grateful for the skilled and compassionate care we received from both. Dr. Bodine in particular, and nurses Ella, Reyna and Raquel. We did not catch everyone else’s name but thank them as well, and the Emergency Room and Hospital front desk people also. Everyone there made a stressful time much more bearable, and we thank you all!!!

I was in for a procedure on 26 August, 2025. I was very impressed with the entire event and wanted to give credit where its due. I have had a few operations before and I feel this hospital went above and beyond. Specifically Pre-Op RN Adrian, Op-room RN Kim, Brad the Anesthesiologist, and Leila the PACU-RN. From the very start I was treated with courtesy and empathy. It was smiling faces all around and this boosted my confidence in the whole thing. Sometimes the cold and scientific nature of a hospital can put people off. I really felt like there wasnt enough time to even get to that place, as the staff moved like a well oiled machine! There was no stop and go, no time to stare at a vitals display wondering just how bad the numbers could be, etc. I was worried the IV in my hand would be super painful, as it had been in the past. Not so here! Just a quick pinch and over. I almost didn't notice because I was engaged by other people. They even let me be a chatty-cathy and humored my bad jokes that I tend to make. I promised a good review and here it is; I truly hope I've stated how much this team should be applauded for their great job, great attitudes, and great work ethic.

The Hospital in Bisbee AZ is a very clean and tidy facility and staff does a great job of caring for the place. The experienced doctors and staff offer excellent care when they are around ( not always the case).The Nurses are varied as the training allows and the CNA’s end up scrambling at times but overall give it there best. For short term care I give it 4 stars , the long term care is another story. I don’t believe they have adequate trained staff to know how to navigate the changing needs of patients. It seem to me that there is a lack of communication between shifts. When my Mom was there for seventeen days I noted the Patient communication board in her room was never used (I assume because everything is on electronic pad now) but that leaves the patients information up for grabs when PT , RT, training staff or family comes in. ( & what happens if the power goes out)? The Dr’s are not often available to provide patient information,so much is lost in transition. Also on Weekends the only patient access is monitored through the ER and depending on staff can be rather frustrating. Even after daily visits overnight stays and multiple entry’s during any one day we were often treated like unwanted guests. They imposed a kind of power trip and showed no compassion or understanding to us during this critiical time.
That said, access for care in this community is indeed necessary & I am very grateful & thankful to know it is there for emergencies like we experienced. I just think that the inter communication between Dr’s Staff and Patients & Families could definitely be improved. * willing to expand on that if you contact me.
A note:: Access to in house patients should not be thru ER. For one thing it could expose already sick or injured patients to what ever may be carried from the ER area. Or the overburdening of your ER admissions staff is creating hidden animosity and resentment for the added duty of patient guests visits. Why is there no patient guest service during weekend visiting hours?